Q1 How do I design my docket book?
Once an order is placed, we will contact you via email and request any information you want on your docket books including logos, we will then get our design team to create a sample and email it to you before printing.
Q2 Can I get a sample of my docket book without ordering?
Yes we do offer digital samples, similar to above feel free to email us at firstname.lastname@example.org and include any information and logos you want on your books and a member of our team will get a sample created and emailed to you before you order. If happy to proceed, simply order using the same email address used to request a sample and our team will know what artwork to print.
Q3 Do you offer fully customised docket books using my own design choices?
Yes, we offer completely personalised docket books, this is a book that does not use our advertised designs and is created from scratch with the customer’s design and logos in mind. There is no extra charge for this.
Q4 Do you charge extra for Design?
No, all design changes no matter how big or small come free of charge.
Q5 What comes with my order?
All docket books come with a greyboard back cover and a manilla buff front cover.
Duplicate and Triplicate books come with 50 sets in each book, 100 pages 2 Part, 150 pages 3 Part. 4 Part books come in 25 sets, 100 pages per book total.
All books come with a separation sheet to prevent transfer of information when writing.
Q6 Do you offer free delivery/collection?
We offer Free delivery to Ireland and the UK and ship via our warehouse in Co. Meath Ireland. You may also collect directly from our Mullaghboy, Navan, Co. Meath warehouse if you wish. International postage may vary.
Q7 What Payment methods do you accept?
We accept payments via PayPal and using any Major Credit/Debit card via Stripe to ensure the utmost secure payments
Q8 How long will my order take to arrive?
Once an order is complete, and the sample and any changes to the artwork are approved by the customer, it usually takes 1-5 business days to print depending on the size of the order and 1-2 business days for postage. Delivery may vary depending on location as all orders will ship from Ireland.
Q9 What are your opening hours?
We are open from 9am-5:30pm Mon-Fri. We do not operate on weekends but may respond to emails and our live chat, if you cannot get through to us feel free to leave an email at email@example.com and a member of our team will get back to you
Q10 My Question is not here?
Please feel free to contact us via email, firstname.lastname@example.org , telephone 01 443 4143 or via our live web chat on our website via the bottom right corner.